Refund Policy

REFUND & RETURN POLICY — LUMFERA™

30-DAY MONEY BACK GUARANTEE
Not completely satisfied? We offer a full refund
within 30 days of delivery. No hassle.

ELIGIBILITY
- Return within 30 days of delivery
- Original condition and packaging
- Proof of purchase required

NON-RETURNABLE
- Items used more than 3 times
- Items with damage from misuse
- Items returned after 30 days

HOW TO RETURN
1. Email support@lumfera.com with:
   - Order number
   - Reason for return
   - Photo if damaged

2. We respond within 24 hours
   with return instructions.

3. Ship item back to provided address.

4. Refund processed within 3-5 business days
   after we receive the item.

DAMAGED OR DEFECTIVE ITEMS
Contact us immediately with photos.
We send replacement or full refund —
no return required.

CONTACT
Email: support@lumfera.com
Response: within 24 hours